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Return Policy

We ship worldwide!
Welcome orders from all Yotaphone fans!
For enquiries regarding shipping service and rates for other countries, 
please don't hesitate to contact us by +852 6388 8825 or
We look forward to receiving your order.

YOTA3+ dual screen smartphones are supported with a one-year warranty in Hong Kong. The warranty extends to both local and international customers who have purchased YOTA3+ from this online shop. Warranty period take effects from the date when the official invoice is issued. customers  can send the faulty phones together with the relevant invoice for us to arrange repair services. Our 
Company Name : Rainbow Company
address :76C, Cheung Sha Wan Road,Sham Shui Po,Hong Kong (999077)

During the warranty period, we offer free of charge checking and repair services excluding the following cases:

1) Any damages done to the phones due to exposure to water, liquids or moisture;

2) Any Damage caused by applications or firm wares which are not compatible with the phones;

3) Any damages caused by misuse or use in violation of instructions;

4) Self repairs or modifications without official permission.

Other related cost incidental and incurred thereto (without limitation to spare parts cost, delivery costs, etc.) shall be borne by the customers. 

Please feel free to contact us at should you have more enquires about the Warranty or repair services.